Question 1

Can I order online and collect in-store?

Accepted Answer

Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.

To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.

Question 2

Are pets allowed in Pets at Home stores?

Accepted Answer

Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.

Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.

Question 3

How to find lost property I've lost in store.

Accepted Answer

If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.

Question 4

Are there any upcoming events at Pets at Home stores near me?

Accepted Answer

Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:

My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.

Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.

Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.

To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.

Question 5

Do Pets at Home stores offer parking facilities?

Accepted Answer

Yes, many Pets at Home stores offer parking facilities for their customers.

Question 6

Are Pets at Home stores accessible for people with disabilities?

Accepted Answer

Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.

Question 7

Can I order online from Pets at Home Oldbury and collect my order in-store?

Accepted Answer

Yes, Pets at Home Oldbury offers a Click & Collect service that allows you to order online and pick up your purchase in-store, often within one hour of placing the order.

Question 8

Are pets allowed inside Pets at Home Oldbury?

Accepted Answer

Yes, well-behaved dogs on a lead are welcome inside Pets at Home Oldbury, allowing you to shop with your pet comfortably.

Question 9

What are the opening hours of Pets at Home Oldbury?

Accepted Answer

Pets at Home Oldbury is open Monday to Friday from 9:00 to 20:00, Saturday from 9:00 to 19:00, and Sunday from 10:00 to 16:00.

Question 10

Does Pets at Home Oldbury offer parking facilities?

Accepted Answer

Yes, many Pets at Home stores, including the Oldbury location, offer parking facilities for customers.

Question 11

Is Pets at Home Oldbury accessible for people with disabilities?

Accepted Answer

Yes, the store is designed to be fully accessible, with features such as wheelchair access and accessible parking spaces to ensure inclusivity.

Question 12

What products and services are available at Pets at Home Oldbury?

Accepted Answer

The store offers a wide range of products including pet food, toys, beds, grooming products, and health items as well as services like free harness fitting, weight checks, nutrition consultations, and an adoption centre.

Question 13

What nearby stores or places can I visit before or after shopping at Pets at Home Oldbury?

Accepted Answer

Nearby places include Bargain Buys for discount shopping, Homebase for home improvement needs, The Food Warehouse for groceries, and Costa Coffee to relax with a beverage.

Question 14

Are there any nearby veterinary or pet care services near Pets at Home Oldbury?

Accepted Answer

Yes, Companion Care Vets Oldbury is a nearby veterinary clinic offering pet healthcare services, and The Groom Room Oldbury provides pet grooming services close to the store.

Question 15

How can nearby travel and mobile services enhance my visit to Pets at Home Oldbury?

Accepted Answer

You can conveniently access nearby travel agents such as Thomas Cook and Hays Travel, and mobile stores like The Carphone Warehouse Ltd. and Geek Squad, making it easy to handle multiple errands in one trip.

Question 16

Are there nearby coffee shops and eateries around Pets at Home Oldbury?

Accepted Answer

Yes, several coffee shops and eateries are nearby, including Costa Coffee, Greggs bakery, and Taco Bell, perfect for grabbing a meal or snack before or after visiting Pets at Home.

Pets at Home Oldbury

Business Details

About

Location

Hours

Reviews

Frequently Asked Questions About Pets at Home Oldbury